Your plan, your goals, and a team beside you.
We're a registered NDIS provider of Support Coordination (Levels 1–3, including Level 3 Specialist Support Coordination) and Psychosocial Recovery Coaching. From our Melbourne head office, we walk alongside participants and families across Victoria and South Australia to make sense of plans, connect to the right supports, and build lives that feel supported, independent and truly your own.
Four ways we help, one caring team.
From getting started with a new plan to specialist coordination through a complex time, or recovery-focused coaching, we're here to help.
Level 1 Support Connection
Short-term help to understand your plan, connect with providers and build your confidence.
- Your plan explained in plain language
- Finding providers that suit you
- Setting up service agreements
Level 2 Support Coordination
Ongoing coordination so your supports are in place and working together for the life of your plan.
- Managing providers and budgets
- Solving problems early
- Plan reassessment preparation
Level 3 Specialist Support Coordination
Specialist coordination for high-risk or complex situations, with close monitoring and fast response.
- Risk assessment & safety planning
- Coordinating complex service teams
- Hospital & custody transitions
Psychosocial Recovery Coaching
Recovery-focused coaching for people living with psychosocial disability, built around your goals.
- Recovery planning around you
- Building skills and confidence
- Connecting with mental health supports
People, not case numbers.
Every plan is different, and every person matters. We work with:
- People with a new plan who want a calm, clear start
- Families who want someone to sit alongside them
- Participants in complex or high-risk situations
- People living with psychosocial disability
- People leaving hospital or custody
- Anyone ready for a fresh start with a new coordinator
Experts in hospital discharge and transitions from custody
Leaving hospital or custody is one of the riskiest moments in a person's life. We plan early with discharge planners, mental health teams and corrections staff, so housing, providers and clinical follow-up are ready from day one, and we stay closely involved through the first 90 days.
Starting with us is straightforward.
Four simple steps from first phone call to fully supported.
Say hello
Call, email or refer online. We'll arrange a no-pressure first conversation at a time that suits you.
Share your plan
If you're comfortable, share your NDIS plan so we understand your goals, funding and preferences.
Agree the supports
Together we put a simple service agreement in place: what we'll do, when, and how we'll stay in touch.
Move forward
We connect you with the right supports, check in regularly and adjust as life changes.
Where we work
Our head office is in Melbourne, and we support participants across two states.
Good to know before you start.
What happens in the first chat?
We'll ask about you, your goals and what's happening now. If you're comfortable, we'll look at your NDIS plan together and explain what each part means. There's no obligation to go ahead.
What is a support coordinator?
A support coordinator helps you put your NDIS plan into action: explaining your funding, finding providers, setting up agreements and sorting out problems. Compare the levels.
Can you help someone leaving hospital or custody?
Yes, it's one of our specialties. We plan early so housing and supports are ready on day one. Read about transitions.
Which areas do you cover?
Victoria and South Australia, with our head office in Melbourne. See where we work.
Referring a participant? Ready when you are.
Send us the basics or give us a call, with no obligation and no pressure. We reply to every referral within one business day.