Navigating the NDIS together

Psychosocial Recovery Coaching

Coaching for NDIS participants living with psychosocial disability, available across Victoria and South Australia. We walk beside you as you build the life you want, at your own pace.

  • NDIS Registered
  • Provider No. 4050152781
  • Victoria & South Australia
A recovery coach and a participant walking and talking together outdoors
Respectful, hopeful and on your terms

What is recovery coaching?

Psychosocial Recovery Coaching is for NDIS participants living with psychosocial disability. Your coach walks beside you as you build capacity, manage your mental health in daily life and work towards goals you've chosen for yourself.

Recovery looks different for everyone. It isn't about being "fixed". It's about living a full, meaningful life on your own terms, with or without ongoing symptoms. Our coaching is:

Recovery-oriented

We believe in your ability to grow and live well. You set the direction, and we focus on your strengths.

Trauma-informed

We go at a pace that feels safe, explain everything clearly and respect your right to say no or slow down.

Culturally responsive

We take time to understand your culture, language, faith and community, and shape coaching around them.

Led by experienced coaches

Our coaches bring lived experience of mental health recovery and/or mental health qualifications. [PLACEHOLDER]

Who it suits

Is this right for you?

  • You live with a mental health condition that affects your everyday life
  • You'd like to build routines, confidence and skills that help you stay well
  • You want support to reconnect with friends, study, work or interests
  • You find it hard to know which mental health services are right for you
  • You'd like help organising your NDIS supports, without a separate coordinator
  • You want someone who listens and believes recovery is possible
What's included

What a recovery coach does

Your coaching is shaped around you, but it usually includes these six things.

Recovery planning built around you

We start with what recovery means to you, not a checklist, and turn your hopes into small, achievable steps.

Building skills and confidence

Your coach helps you practise the everyday skills that make life feel more manageable.

Connecting with services

We help you find and link in with mental health, clinical and community services that fit you.

Coordinating your NDIS supports

For many psychosocial participants, coaching can be used instead of support coordination.

Planning for tough times

We plan ahead with you for harder days, so you know your warning signs, who to call and what helps.

Preparing for plan reassessments

We keep track of your progress and gather the evidence your plan needs for what comes next.

Splendid Coordination recovery coaches talking together and smiling
What a session can look like

How it looks in practice

There's no set script. Sessions usually run for about an hour, at home, in a café or park, by phone or by video, and you choose the focus. A typical session might include catching up on the past week, noticing progress on your goals, working on one practical step together, and agreeing what you'll each do before next time.

Leila takes steps back towards the things she loves

Leila is 29 and lives with bipolar disorder and anxiety. After a difficult year, she had lost touch with friends, stopped going to her art class and found it hard to leave home most days.

Her coach started by listening. Together they wrote a recovery plan in Leila's own words, with small steps: a weekly walk, reconnecting with one friend, and finding a psychologist she felt comfortable with. When a tough fortnight came, they used the plan they'd made for harder times.

Six months on, Leila has a regular routine, a psychologist she trusts and has enrolled in a short course.

Which is right for you?

Recovery coaching or support coordination?

Both are funded from Capacity Building and both help you use your plan well. The difference is mostly in the focus.

Psychosocial Recovery Coaching

  • Designed for people with psychosocial disability
  • Focuses on your recovery goals, wellbeing and everyday skills
  • Includes help coordinating your NDIS supports
  • Coaches often bring lived experience of recovery

Support Coordination

  • Available for any type of disability
  • Focuses on putting your plan into action and managing providers
  • Level 2 for ongoing coordination of supports
  • Level 3 for high-risk or complex situations

Not sure which suits you? We'll look at your plan and your goals and give you honest advice, even if that means recommending something other than coaching.

How recovery coaching is funded

Recovery coaching is funded from the Capacity Building budget, usually under Daily Activities. For many psychosocial participants it can be used instead of support coordination, because your coach can also help coordinate your NDIS supports.

How funding works, including plan types and reassessments

Common questions

Recovery coaching FAQs

Is a recovery coach the same as a counsellor or clinician?

No. A recovery coach doesn't diagnose, treat or provide therapy. Your coach works alongside your doctor, psychologist or mental health team, helping you put your goals into practice in everyday life.

Who can get recovery coaching?

Recovery coaching is for NDIS participants whose disability is psychosocial, meaning it relates to a mental health condition. If you're not sure whether coaching fits your plan, give us a call and we'll look at it with you.

Can I have both a recovery coach and a support coordinator?

Yes, if both are funded. Some people have a coordinator for the practical side of the plan and a coach focused on recovery goals. When that happens, we make sure the two roles work together and don't double up.

What if I'm going through a hard time?

That's part of recovery, and it's okay. We can slow things down, change how often we meet or focus on getting through the tough patch, using the plan we made together for harder times.

Can my family or friends be involved?

If you'd like them to be, yes. Some people invite a family member or friend to sessions, others prefer to keep coaching just for themselves. It's your choice.

See all FAQs

Ready to start your recovery journey?

Refer yourself or someone you support. We reply to every referral within one business day.